Contact Us

We are always glad to hear from readers. Whether something on the site helped you weigh up a sign-up process, or a detail about verification or payments left you with more questions than answers, our team reads every message that comes in.

What we can help with

This site explains how non GamStop casinos differ from UK-licensed ones. It covers registration, deposit limits, identity checks, payment routes, game libraries and bonus terms. Because every brand detail we publish should trace back to its own data, your messages help keep those pages accurate. Get in touch if you want to:

• Flag a correction, such as a payment method a casino has dropped, a revised wagering requirement or a verification step that now works differently.
• Share feedback on how clearly a page explains a trade-off, or suggest a mechanic you would like covered in more depth.
• Ask a general question about the site, how our pages are structured or where a particular piece of information comes from.

What we cannot do

We are an independent information site, not a casino operator. We have no access to anyone's casino account. We cannot process, chase or reverse deposits and withdrawals, and we cannot unlock accounts, change limits or settle disputes over bonuses. For anything tied to your account, please contact the casino's own support team directly, through live chat or the contact options on its website.

How to reach us

Email us at info@spiderentertainment.com. Tell us which page you are writing about, and include a link or screenshot if you are reporting an error. This helps us check the point against the source data more quickly.

We aim to reply within a few working days. Corrections that need verifying against a brand's published terms may take a little longer, but we will let you know once a page has been reviewed. Any details you send are handled as set out in our privacy policy, and we only use them to respond to your message.

A note on responsible play

If gambling has stopped feeling like entertainment, free and confidential support is available from organisations such as GamCare and BeGambleAware.

This site is intended for readers aged 18+ only. For support, contact GamCare or BeGambleAware.